We know that careful treatment of your personal data is very important to you. SMA, too, places the utmost importance on protecting personal data. Personal data means any information concerning the personal or material circumstances of an identified or identifiable individual. Examples of personal data include e-mail addresses, names and postal addresses. SMA may use personal data for internal purposes, e.g., for data analysis, research, or to improve its products. The personal data collected by SMA is handled with the utmost care. We use and process your personal data solely within the limits of the statutory provisions on data protection and data security applicable in the Federal Republic of Germany. Below, you will find information on which data is recorded when you visit our home page and how this is used:
SMA Solar Technology AG
Data Protection Officer
34266 Niestetal, Germany
We collect, save, process and use your details so that we may correctly address and send the SMA Newsletter, current information about SMA services and products that may be of interest to you, and to provide you with personal and individual support within the scope of customer relations. We assure you that your data will not be passed on to third parties for commercial purposes. For us, it is a matter of course that we safeguard your privacy under all circumstances and we collect, save, process and use the data in accordance with the respective regulations on the protection of personal data. In some cases, SMA processes the data using external service providers, who exclusively save, process and use the data on our behalf for the purposes outlined above.
Please note that web-based data transmission is subject to security gaps, and therefore full protection from third-party access cannot be guaranteed.
Of course, you can view our website without cookies as well. Most browsers accept cookies automatically. You can prevent the storage of cookies on your computer by checking "do not accept cookies" under your browser settings. For details, please see the instructions from your browser provider. You can also delete cookies in your browser at any time. If you do not accept cookies, this may limit the functionality of our site.
For technical reasons, the following data among other things that is sent to us from your internet browser or our web space provider (known as server log files) is collected:
- Browser type and version
- Operating system used
- Website that routed you to us (referrer URL)
- Website you are visiting
- Date and time of your access
- Your IP address
This anonymous data is stored separately from any personal data you provide and does not give any information about anyone's personal identity.
You can subscribe to newsletters on our site. We need your e-mail address for this purpose. Before we send you the newsletter, you must complete the "double opt-in" to expressly confirm that we should activate the newsletter service for you. You will then receive a confirmation and authorization e-mail from us asking you to click the links in this e-mail, thereby confirming that you wish to receive our newsletter. When you register for our newsletter, we will save your IP address and the date and time of your registration, because we are required by law to document your consent.
You can unsubscribe from the newsletter at any time. To do so, follow the link in the confirmation e-mail or in any newsletter that you receive from us.We will not share your e-mail with third parties.
How to contact us
If you contact us using our contact forms, we will store and use the information you provide for purposes of handling your request. Your data will not be shared with third parties or compared with other data sources.
Use of Google Analytics with anonymization function
This website uses Google Analytics, a web service analysis tool from Google Inc. ("Google“). Google Analytics uses "cookies," which are text files saved on your computer to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and saved by Google in the United States. On our website, we use Google Analytics along with "_gat._anonymizeIp". In this case, your IP address will be abbreviated and therefore made anonymous by Google within the member states of the European Union or in other countries that are members of the European Economic Area agreement.Only in exceptional cases will the full IP address be sent to a Google server in the U.S. and abbreviated there. On behalf of the operator of this website, Google will use the information to evaluate your use of the website, to collect reports on the website activities, and to perform other services related to the website use and internet use for the website operator. The IP
address sent by your browser for Google Analytics will not be combined with other data of Google. You can prevent cookies from being stored on your computer by using the relevant setting in your browser software. However, please note that in this case you may not be able to use all functions of this website. You can also prevent the collection of the data generated by the cookie and your use of the website (including your IP address) to Google and the processing of this data by Google by opening the following link (http://tools.google.com/dlpage/gaoptout?hl=de) and downloading and installing the browser plug-in.
Use of YouTube components with expanded data protection mode
Our website uses components (videos) from YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a Google Inc. company, Amphitheatre Parkway, Mountain View, CA 94043, USA.
Use of AddThis
This website contains "AddThis" plug-ins that allow you to set bookmarks or share interesting website content.
The use of "AddThis" includes cookies. Thedata generated as a result (such as time of use or browser language) is sent to Add This LLC (1595 Spring Hill Rd, Suite 300, Vienna, VA 22182 -USA) and is processed there. For more information about data processing by Add This LLC and data privacy at Add This LLC, please go to www.addthis.com/privacy. This website contains in particular information about the type of data processed and their use. We do not process the relevant data.
By using the "Addthis" box you agree that Add This LLC can process your data to the extent listed on the website www.addthis.com.You can refuse the use of your data at any time by using an "opt out cookie" (http://www.addthis.com/privacy/optout).
Use of Google Remarketing
Use of Google-Adwords
We use the online advertising program "Google AdWords" and conversion tracking as part of Google AdWords. Google Conversion Tracking is an analytical service by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“). Once you clickon a Google ad, a cookie for conversion tracking is stored on your computer. The cookies expire after 30 days, do not contain personal data and therefore cannot be used to identify you.
If you visit certain pages of our website and the cookie has not yetexpired, Google and we can determine that you have clicked on the ad and were re-directed to this page. Every Google AdWords customer receives a different cookie. Thus, there is no way to track cookies via the websites of AdWords customers.
The information obtained by the conversion cookie is used to generate conversion statistics for AdWords customers who have chosen conversion tracking. This provides the customers with the total number of users who clicked on their ad and were re-directed to their page with a conversion tracking tag. However, they do not receive information that can personally identify users.
If you do not wish to participate in tracking, you can opt out of this use by activating the relevant setting in your browser software (deactivation option). You will not be included in the conversion tracking statistics. For more information and the Google data privacy agreement, go to: http://www.google.com/policies/technologies/ads/, http://www.google.de/policies/privacy/ .
Use of Facebook remarketing
For more information about the collection and use of your data by Facebook and on your rights and privacy options in this regard, please see the data privacy information of Facebook under https://www.facebook.com/about/privacy/Alternatively, you can deactivate the remarketing function "Custom Audiences" at https://www.facebook.com/settings/?tab=ads#_=_You must be logged on to Facebook to do so.
Use of Pardot Services
Our website uses Pardot Services, an analytical tool of salesforce.com, inc, The Landmark @ One Market Street, San Francisco, CA 94105, USA. Pardot Services will set no more than three cookies. These are text files that are stored on your computer and allow for analysis of the use of the website. The cookies set are a "visitor cookie," an "opt-in cookie" and a "Pardot app session cookie." The visitor cookie generates an ID number used to recognize the browser of the website visitor. The ID number is a generated numerical code that has no significance outside Pardot Services. The opt-in cookie ensures that those visitors who have chosen "do not track" in their browsers do not get a visitor cookie. The Pardot App session cookie is not set unless a customer logs onto the Pardot App as a user. All cookies contain only the number code generated. No personal data is collected. If you do not want to be tracked by Pardot, you can choose the relevant browser setting or expand your browser.We do not use the data collected by Pardot to identify natural persons. Nor do the generated ID numbers have any relationship to other personal details.
Information / Withdrawal / Deletion
Upon request, we will be happy to share with you the personal data we have stored about you. You have the right at all times to withdraw your consent to storage and use of your data with future effect. Please address questions about data protection at SMA, or about the storing, processing and deletion of your personal data, to:
SMA Solar Technology AG
Data Protection Officer
34266 Niestetal, Germany
Niestetal, February 2017
SMA Solar Technology AG © 2017 SMA Solar Technology AG | Version: 2.0